As 2020 saw people stay indoors and get used to having goods and products delivered to their homes, the logistics industry went into overdrive meeting customers’ increasing expectations. And with the trend continuing, same-day and next day deliveries are only more likely to become the order of the day. This essentially means that premier express distribution companies like Gati-KWE will need to offer tremendously superior transit times and delivery accuracy to cater to the demands of a billion Indian consumers!
As part of its focused efforts to help the country maximise its potential as a global trade destination the Indian government aims to reduce logistics cost from its current 14% of the GDP to 10% by 2022. Improving logistics efficiencies across the entire ecosystem will be the key to achieving this.
Perfectly well-timed with this opportunity, Gati-KWE, now an Allcargo company, is all set to launch its largest Surface Transhipment Centre (STC) in Delhi, in June this year. Spread across 1.5 lakh sq. ft., the STC will help Gati-KWE’s customers to scale up and optimize supply chains with safe, timely distribution and world-class storage facilities.
Riding high on locational advantage
While Gati-KWE has plans of coming up with four more STCs at Mumbai, Nagpur, Indore and Bengaluru in the near future, the current crown jewel is the upcoming STC in Delhi which is strategically located to help customers explore business opportunities not just in north and north -East India, but across the country.
Located at the 1.8 million sq. ft. Allcargo Logistics Park at Farukh Nagar, the STC can perfectly leverage the Allcargo-Gati collaboration and offer customers a truly end-to-end suite of logistics services.
Gati-KWE’s state-of-the-art STC is on the Western Peripheral Expressway in Delhi and offers access to all major National Highways. Since it is on the outskirts of the city, there are no inconveniences of congestion. As a result, customers are in a position to experience economies of scale that add value to their business operations and unparalleled customer service.
Tailored services, magnificent facilities, just as customers need
“We are setting up our largest STC in Delhi because the region has been witnessing robust economic growth. The advanced express logistics infrastructure at the facility with enhanced operational efficiency, productivity and throughput will emerge as a key enabler of economic growth in that region. The STC will have the capability to process and transport a massive volume of cargo thanks to the technology integration in the operations and time-defined short-haul and long-haul connectivity,” said Bala Aghoramurthy, Deputy Managing Director, Gati-KWE.
Gati-KWE’s STC in Delhi has been designed to process cargo loads of almost 100 trucks per hour. A number of leading customers from diverse industry sectors stand to benefit from the considerable savings on time, owing to the sheer speed and magnitude of the transportation operations.
Adding to their convenience is the proposed plan to develop and build capabilities for both short-haul deliveries within the northern region of the country as well as long-haul movements to every corner. With its extensive network that spans more than 19,800 PIN Codes in 735 of India’s 739 districts, Gati-KWE can create unique synergies for businesses with a pan-India spread.
One of the main advantages of the upcoming STC is the focus on building competence for enabling express trucking routes as well as short-haul movement from the Farukh Nagar STC to Delhi/NCR and the entire north India. For customers, this will translate into an ability to ship cargo from the far south or north-east of the country to north India in record time.
Along with offering multimodal transportation and seamless connectivity right into India’s hinterlands, the STC also meets global standards and is equipped with all essential amenities for truck drivers like cafeterias, residential facilities, washrooms, rest areas and more.
Driven by future-ready digital technology
With the digital transformation considerably disrupting the way businesses operate, adopting robust technology and tools is the only way forward. It is vital to be effective and efficient while tapping into new markets and businesses as well as delighting customers with safe, swift and timely deliveries.
Gati-KWE’s upcoming STC is geared to considerably reduce dwell time with its tech-enabled, automated and paperless process. It will also have a positive impact by bringing down the time taken for loading, unloading and moving cargo to the final destinations.
Intelligence-driven and tech-powered vehicle tracking systems offering updates in real-time will drive informed, real-time decisions for cargo unloading and sorting. Deep analytics and technology will guide routing decisions, making them a lot more accurate and optimal leading to enhanced cost and time efficiencies.
To take customer service a notch higher, a user-friendly online interface will empower customers to get regular updates on cargo status as also raise queries and concerns on the movement of their cargo. This will be further supported by a complete suite of digital tools including website, WhatsApp assistance through Genie and an internal enterprise management system.
Sustainability driven by a concern for the environment
In recent times, both individuals and business driven by a sense of responsibility and purpose have become conscious of their impact on the environment.
Abiding by one of its values which is ‘Care for environment and society’, Gati-KWE’s upcoming STC too adheres to the green belt requirement. It complies with environmental norms and integrates numerous measures like rainwater harvesting, use of natural light to the extent possible, energy-saving processes, etc., for conscious and careful use of resources.