With Gati now being an Allcargo Company and the shareholder transition concluded in a spirit of cooperation, friendship and goodwill between the promoters, it has entered a new, intense phase of transformation and accelerated its journey towards operational excellence and unmatched customer service to establish a position of market leadership.
Gati, one of India’s premier express distribution companies is geared to take its collaboration with Allcargo Logistics, India’s largest integrated logistics services provider and the global LCL consolidation leader to the next level.
Gati-KWE is a 70:30 joint venture between Gati Ltd. and Kintetsu World Express (KWE). It is one of the most important subsidiaries, handling the key business of Gati Ltd., which is the listed company.
Together, Gati and Allcargo are in a formidable position to create synergies and offer all their customers access to an extensive Indian and international network with end-to-end logistics services that only few others can match, if at all.
Bringing India and the world within reach
As global supply chains diversify and businesses look at risk-proofing their procurement, manufacturing and distribution processes, the demand for seamless, reliable logistics for domestic and global cargo transportation is likely to rise.
Through ECU Worldwide, Allcargo operates in more than 180 countries in the world offering services across more than 2400 LCL direct trade lanes. It also offers customers the advantage of door-to-door deliveries in 57 countries. Adding strength to this global network is Gati’s extensive coverage across more than 19,800 PIN Codes in 735 out of India’s 739 districts, creating in-roads right into India’s hinterlands.
“With customers and shippers increasingly preferring single-window solutions and door-to-door deliveries while transporting cargo, being able to offer them not just anywhere in India but also globally, is a tremendous competitive advantage we have as a consequence of the collaboration with Allcargo. We are looking ahead to leverage its potential”, says Bala Aghoramurthy, Deputy Managing Director, Gati-KWE.
Services spanning the complete logistics spectrum
With their respective legacy and experience across diverse logistics verticals, Allcargo and Gati can offer their key customers, customised solutions combining both their areas of expertise.
As e-commerce burgeons, Allcargo’s contract logistics services along with Gati’s excellence in first and last mile logistics can benefit customers with world-class warehouse management and storage as well as safe, timely deliveries to their end-consumers.
Allcargo’s NVOCC and Container freight Station (CFS) customers too, can now conveniently explore Gati’s surface and air express for deliveries all across the country. Additionally, Gati can also give customers the opportunity to explore Allcargo’s excellence in project logistics, logistics parks, and more.
“If we look at the current situation, there are very clear signs of recovery in the Indian economy and the future definitely looks promising. Concluding the strategic collaboration with Gati to enable our foray into a sector where we see great potential is only the first step. Now, with our combined strengths and vast array of services we want to contribute to India’s growth story and also achieve new success milestones along the way”, says Adarsh Hegde, Joint Managing Director Allcargo Logistics and Managing Director, Gati-KWE.
Leveraging digital tools and technology
Both Gati and Allcargo have taken significant forward strides when it comes to adopting digital tools and technology.
While Allcargo is making waves with ECU360 v2.0, a state-of-the-art digital platform that helps customers ship with a click, Gati’s organization-wide technology system collates, streamlines and manages information flow to ensure access to information, regular alerts and updates to customers and optimal routing schedules and systems that help save on time and costs.
Whether it is new-age technologies like blockchain and automation or the possibilities of offering quicker, more convenient customer assistance over a host of digital and mobile platforms, the two organizations remain committed to be innovative and lead the way.
Driven to excel with transformative leadership
Led by senior leaders from Allcargo along with Gati’s business and sales heads, the Transformation Office (TO) at Gati is currently driving an intense transformation project that seeks to optimize business operations, accelerate sales and bolster digital capabilities to effectively align with the new normal business environment. Gati has partnered with renowned turnaround specialists Alvarez & Marsal for this project.
Gati’s leadership has been further strengthened by the appointment of Mr. Shashi Kiran Shetty, Chairman, Allcargo Logistics, as Chairman of Gati; Adarsh Hegde, Joint Managing Director of Allcargo Logistics as Managing Director of Gati KWE; and the inclusion of several senior leaders of Allcargo into Gati’s Board and management. This has only accelerated the phase of transformative change and intensified the focus on excellence in business operations as well as customer experiences, interactions and support.
With India and the world setting sights on a better, brighter future ahead of these unprecedented challenging times, Gati and Allcargo are all set to help businesses make the most of the new opportunities and possibilities it brings forth.